Privacy Policy

Privacy Policy for Urgent Towing LLC

Effective Date: January 27, 2025

At Urgent Towing LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and communications. By using our services, you agree to the practices described in this policy.

Information We Collect

1. Personal Information You Provide

When you interact with us, you may voluntarily provide personal information, such as:

  • Name

  • Phone number

  • Email address

  • Vehicle details

2. Automatically Collected Information

When you visit our website, we may automatically collect information, including:

  • Your IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

3. Communication Data

When you call, text, or email us, we may collect information related to these communications, such as:

  • Phone numbers

  • Message content

  • Time and date of communication

How We Use Your Information

We use your information to:

  • Provide towing and roadside assistance services.

  • Respond to your inquiries and communicate with you.

  • Send updates about your service or promotional offers (with your consent).

  • Improve our website and services.

How We Protect Your Information

We implement security measures to protect your information, including:

  • Secure servers and encryption for sensitive data.

  • Limiting access to your personal information to authorized personnel.

  • Regularly monitoring and updating our security practices.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with third-party providers who assist in delivering our services (e.g., payment processors, roadside technicians).

  • Legal Obligations: We may disclose your information to comply with legal requirements, court orders, or law enforcement requests.

  • Business Transfers: In the event of a merger, sale, or business transfer, your information may be transferred as part of the transaction.

  • SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website performance. Cookies may:

  • Store your preferences.

  • Track user behavior to improve our services.

You can manage cookie preferences through your browser settings.

Your Choices

You have the right to:

  • Opt out of receiving promotional messages by replying "STOP" to SMS or contacting us directly.

  • Request access to, correction of, or deletion of your personal information.

  • Disable cookies through your browser settings.

Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Urgent Towing LLC
712 W Florence Ave, Inglewood, CA 90301
Email: support@urgenttowingllc.com
Phone: (424) 444-6008

By using our services, you agree to the terms of this Privacy Policy.